This section has been prepared for our customers as a guide of important
information designed to make your holiday decision more straightforward.
Please take the time to read through this section carefully before you book.
HOLIDAY BOOKINGS
We are Lantisworld Ltd. Our office is at 33 Brailsford Road, Wigston,
Leicester, LE18 1BG, ENGLAND, and our company number is 3897014. .
These terms and conditions, constitute our agreement with you for the sale
of our services.
Your booking on this website is conditional on you accepting our terms. If
you do not agree with any part of them, you must not proceed with your
booking. By clicking on the 'Book Now' button you accept that you have read,
understood and accepted our terms. If there is any part that you do not
fully understand, please contact us by email at Lantisworld.com.
. We will not have any contract with you for the supply of any product at
the price offered until we have confirmed your booking and have received the
necessary deposit and/or balance payment. If you have any questions, please
feel free to contact us.
DEFINITIONS
LantisWorld means Lantisworld Ltd 33 Brailsford Road, Wigston, Leicester,
LE18 1BG, ENGLAND. Our agent in Greece is Egilips Travel High Street 31100 Nidri Lefkas Greece.
Force Majeure means unusual and unforeseeable circumstances beyond our
control, resulting in events that we could not have avoided even if we had
taken every possible care. Such circumstances include (but are not limited
to) war or threat of war, riot, civil strife, industrial dispute,
unavoidable technical problems with transport, closure or congestion of
airports, terrorist activity, natural or nuclear disaster, fire and adverse
weather conditions.
PRICES
The prices are accurate at the date of publication of this website. We
require full payment at the time of confirmation in order to guarantee the
reservation. You may later cancel or change (subject to availability) your
reservation and receive a refund, but thus may involve cancellation charges
as specified below. For this reason we recommend you obtain travel
insurance. We reserve the right to change prices during the holiday season.
No price increases will be made within 28 days of the start date of your
booking. In the unlikely event of a price increase, more than 28 days before
your booking, the increase will not be more than 10% of the total booking
price. Any increase above this will be paid by Lantisworld Ltd.
Alternatively you have the right to cancel with a full refund of all money
paid. Should you decide to cancel for this reason, you must exercise your
right to do so within 7 days of notification.
Prices are always in Euro currency.
ACCOMMODATION
Prices may or may not vary depending on the number of occupants of a room.
Please check price panel carefully for the details. Refunds are not made for
unused beds. When holidays over-lap between low, mid and high season, the
charges will be divided between the season pro rata.
WHAT'S INCLUDED IN YOUR BOOKING
The cost includes the following:
*Item(s)and/or Service(s) which you have confirmed with us.
* All local taxes.
WHAT'S NOT INCLUDED
The cost does not include:
* Excursions and other personal expenditure
* Holiday insurance
* Additional charges meals or other services not stated on your booking.
* Charges that hotels or apartments may make for facilities such as Air
conditioning,cots, minibus services, sunbeds, sauna, tennis courts and
equipment, porters etc, unless stated as
'Included' in our description.
*The transport of sporting equipment.
* Tips
HOW TO BOOK YOUR HOLIDAY
Complete the details in the booking section of our website. The person who
completes the web booking form is called the Lead Name. He/she must have the
authority to do so on behalf of all the other travellers in the group. When
the Lead Name completes the web booking form, he/she confirms that the
people named on it accept the booking conditions. The Lead Name is
responsible for the full cost of the holiday. We will send all documents and
other information to the Lead Name who must inform other members of the
party.
CAR HIRE
We are responsible for all aspects of your booking, including car hire if it
is booked through us. When the car is delivered, the drivers must sign the
hire company's rental agreement, at this time you are signing a contract
directly with the car hire company and are subject to their terms and
conditions.
INSURANCE
We can not advise strongly enough the importance of taking out travel
Insurance. We do not sell Insurance but it can easily be obtained from most
Insurance Brokers and specialists if you have a medical condition or you are
an older person. Many countries have an agreement in place for emergency
medical help and this should be established and relevant documentation (
E111) obtained before travelling. However this provides the most basic
cover. Travel Insurance should be obtained at the time of booking to give
cover in the event of cancellation, delays, changes to your arrangements,
luggage and valuables. Always ensure your Insurance covers repatriation to
your home in the event of injury or death and that you are covered for any
specialist sports and activities such as sailing, cycling, diving etc.
CONFIRMATION
Our contract with you is made when you confirm your booking. If we accept it
we will reserve your booking and send you a confirmation Email. Please check
that the booking on the confirmation email is the one that you wanted. We
are responsible for providing the booking we have confirmed to you. If you
cancel or alter your booking later on, you may have to pay an amendment
charge. All confirmation is automatic via email. We reserve the right to
refuse your booking. If we do this we will refund any money already paid to
us.
GENERAL
These Booking Conditions contain some exclusions and limitations of
liability. If any part of the conditions proves to be invalid or
unenforceable, the rest of the conditions will remain valid.
DATA PROTECTION POLICY
To ensure that your holiday runs smoothly, we need to use information such
as your name and address, special needs etc. We will apply appropriate
security measures to protect this data. However, we must pass it to
suppliers of your travel arrangements, hotels and transport providers. We
may also supply it to security or credit checking companies. We will only
pass data, including sensitive information regarding disabilities or dietary
and religious requirements, to people responsible for your arrangements. If
we cannot pass this information to the relevant suppliers, we cannot provide
your booking. When you make this booking, you consent to this information
being passed to the relevant people. Information is subject to that
company's own data protection policy.
We may use this information to contact you with details of other products
and services offered by Lantisworld. If you do not want this service, please
email us from our website.
PAYMENT
At the time of booking we will require 100% payment for all services
provided, from your credit card.
EXCHANGE RATES
We use Euro as the currency for all our services and payment is taken in
Euro from your Credit Card. If you wish to pay in any other currency this
can sometimes be arranged. Please contact us.
WEBSITE ACCURACY
We inspect every property and facility regularly to ensure that the contents
of this website are accurate. However, circumstances can change after
publication. We will tell you of any changes that we know about when you
book your holiday. If you have already booked, we will tell you of any
change in circumstances which would affect your holiday as soon as we can
before you leave.
OUR RESPONSIBILTY
We accept responsibility for ensuring that you receive the items and
services you have booked, regardless of whether parts of the holiday are to
be provided directly by us, or by other suppliers. We also accept
responsibility for any death, bodily injury or illness caused to you as a
result of the proven negligent acts and/or omissions of our employees,
agents, suppliers and sub-contractors and their employees and/or agents
during their employment. We accept responsibility for any damage caused to
you if we fail to perform, or perform improperly, the services we have
agreed to provide. However, we are not responsible if the failure:
* Is attributable to you or a member of your party;
* Is attributable to a third party unconnected with the provision of the
services to you, and is unforeseeable or unavoidable;
* Is due to Force Majeure (see the section entitled 'Definitions' in these
Booking Conditions).
LIMITATIONS ON OUR LIABILITY
Our liability to you for any loss or damage, which you may suffer, is
limited to the costs of the items and services you have booked through us.
This excludes personal injury resulting from the non-performance or improper
performance of the services involved in the holiday, and is subject to the
limitation of liability described in the following paragraph:
Any loss that you suffer because of failures by transport operators or hotel
keepers to perform services booked, is limited to the amount you can recover
from them under the laws of the UK, the country in which they operate, or
under any applicable international convention. Transport operators have
their own conditions of carriage, which form part of your contract with us.
These conditions, and the provisions of certain international conventions,
generally limit the liability of transport operators.
COMPLAINTS
If you have a complaint you must tell our agent or us in resort immediately.
If you do not inform us in resort you are denying us the opportunity to
resolve the problem. If we cannot resolve the problem at the resort, you
must write to us within 35 days of your return from holiday.
If you do not tell us about your complaint, our ability to investigate it
could be seriously hampered, and we will not deal with it unless there is a
valid reason why you didn't inform us. You can, of course, pursue your claim
elsewhere.
Information regarding complaints may be shared with other tour operators and
service providers.
YOUR ACCOMMODATION
In each hotel/apartment description there is a section on this website which
describes the type of room and it's facilities on which the price is based.
SINGLE TRAVELLERS
Most of our rates are per room and not per person. usually the price you see
is the price you pay, we do not charge a supplement. For the same reason we
do not give refunds for unused beds in a room.
For example if a room for two is booked and only one arrives we will not
give a refund..
LINDIAN STYLE BEDS
Lindian-style beds may be found in some studios and apartments in Greece and
some other areas of the Mediterranean. They consist of a permanent base,
built into the structure of the room, and a sprung mattress.
EXTRA BEDS
Some hotels have twin or double-bedded rooms that will accommodate a 3rd or
4th bed. This can help you to avoid paying a single room supplement for a
3rd person. Four-bedded rooms are more suitable for families with young
children. The extra beds may be camp beds, sofa beds, roll out beds, or bunk
beds, and the room may feel cramped. The number of beds in a room may equal
the number of people in your party, and may be less than the total indicated
on your invoice. In studios or apartments, unoccupied beds are sometimes
removed to allow you more space, even though you may have paid an extra
accommodation charge. 'Duplex style' rooms will consist of two or more
storey units connected by an internal staircase.
ADJACENT ROOMS
We will endeavour to meet any special requests for families or friends to
have rooms/apartments next door to each other, but unfortunately we cannot
guarantee this.
INFANTS
A hotel room or apartment usually has room for only 1 cot. If you need a
cot, please ensure that you let us know at the time of booking, the hotel
may make a charge for it.
MAINS SERVICES
Electricity will be 220v. In most destinations adapter plugs of the two
round pin variety are essential for any mains electrical appliances.
SAFETY DEPOSIT BOXES
These are highly recommended and are available at most resorts. Whilst a
local charge is levied it is a small price to pay for security and peace of
mind. We do not accept responsibility for security of valuables in your
rooms.
SATELLITE TV
Where available, satellite TVs usually features basic channels only and not
the full ranges available in your own country. Only CNN and Eurosport may be
available in English.
NIGHTS IN YOUR ACCOMMODATION
Your accommodation will normally be available from 12.00 midday on the date
of your arrival and must be vacated by 10.00 am on the day of departure.
ACCOMMODATION MEALS
Some of the hotels and apartments offer a choice of board arrangements. Bed
and Breakfast means bed and continental breakfast. Half Board means
continental breakfast and evening meal. Full Board means continental
breakfast, lunch and evening meal. Many hotels serve buffet style meals. A
full English breakfast may be available; the hotel will charge for this
unless its description states otherwise. Guests on a half-board basis may
use the hotel's main restaurant only. If you use another restaurant, you
will be charged a supplement. If you have special dietary requirements we
will pass these requests to the hotel but we do not accept any
responsibility for the provision of special meals. All members of your party
must choose the same arrangement. If you do not choose a meal option, your
invoice will show only the basic price. You must pay locally for infants'
meals.
EXTRAS TO PAY
There is usually a small charge for the following facilities, unless
otherwise stated: sun-loungers, umbrellas, tennis, squash, crazy or
mini-golf, pool tables, water-sports, entry to disco/night-clubs, use of
gymnasium/sauna, fans, air-conditioning, fridge hire and a la carte meals.
We may also charge for other facilities.
VACATING YOUR ACCOMMODATION
If you have to vacate your room by 10.00am on the day of departure, it may
be possible to keep your room until later in the day. There will be a charge
for this. We can not guarantee this until day of departure because of the
possibility of late bookings.
VILLAS
Late night arrivals: As some flights arrive late at night, we would advise
you to take a taxi transfer if you would rather not drive in the dark. We
can then arrange for the car to be delivered to your accommodation. Please
note: It is advisable to pack a torch when arriving late at your villa.
Vacating your Villa: You may be required to vacate your Villa by 10am on the
day of departure. Where possible, we will try to arrange a safe place for
your luggage if needed.
YOUR RESORT
Early/Late opening: The majority of our Resorts are open from 01 May - 31
October but due to public demand we have introduced some resorts in the
Winter season. Whilst these offer excellent value for money, customers
should bear in mind that some facilities available in the traditional high
season may not be open during your visit, such as a selection of
restaurants/bars, places of interest etc. The weather can also be erratic
during the 'out of season months'. Even without inclement weather, beach
bars, hire of umbrellas etc may not be available and the beach itself could
be suffering the effects of winter weather.
Public Holidays Abroad: During local or national holidays, certain
facilities like museums, sightseeing tours, watersports or shopping may be
limited. If you feel your enjoyment may be affected, check with the relevant
Tourist Board.
Local Vendors: Vendors are very much in evidence in certain resorts, selling
their wares as souvenirs. Whilst their activities are being limited by some
governments, they cannot be banned, and are often most prevalent on public
beaches. Despite their persistence they normally understand 'no thanks', in
a pleasant manner. It is possible you may also be offered illegal
substances, which should be refused at all times, as penalties for
possession can be severe.
Children on Holiday: The area surrounding your accommodation may be
commercial land, which is normally untended. However this can attract young
children who consider it an exciting 'playground'. We recommend you
supervise your children, to prevent contact with objects, which could cause
injury.
IF YOU MAKE CHANGES
For advice on amending a booking, please contact us by email.
In other cases, if one of your party withdraws from the holiday, someone
else can take their place providing they satisfy the conditions of the
original booking and you inform us by email at least 14 days before
departure. The person taking and the person leaving the booking must pay any
resulting costs, such as charges imposed by hoteliers and other service
providers. We will help you to make any other changes.
If you make a number of changes to the same booking, we will only make a
reasonable overall charge. Except for a change of name, any change you make
within 4 weeks of your departure will be treated as a cancellation and the
cancellation charges shown below will apply. A CHANGE OF DATE is a
cancellation. If people drop out of your party, we will recalculate the cost
of the holiday for the remaining travellers. If fewer adults share the
accommodation, you may have to pay the extra room charges. We will calculate
prices for revised bookings at the rates in force when you make the change
and not the ones that applied when you made the original booking. We cannot
guarantee a twin room for the remaining customer from a party of two. One
person who occupies a twin room will probably have to pay a significant
extra charge.
Other changes you request may alter the price of your holiday, for example,
if you increase the duration of your holiday. We will tell you of any price
changes before we confirm alterations to your holiday. Check whether your
holiday insurance covers these extra charges. If you want to make changes
whilst you are on holiday, for example to upgrade your accommodation, we
will try to help. These changes are subject to availability and must be paid
for locally. You cannot change from a holiday with named accommodation to a
holiday with either allocated-on-arrival accommodation or reduced price
named accommodation or other special offers.
IF YOU CANCEL
To cancel the entire or part of the booking, the Lead Name must inform us by
email, but this must also be sent to us in writing, signed by the Lead Name.
This instruction must be sent to our Administration Department by recorded
delivery at our UK address shown in the section Holiday Bookings.
Cancellation takes effect on the date we receive your letter. If you cancel
after we confirm your booking, you must compensate us for losses, as we
incur costs from the moment you make the booking.
The closer your cancellation is to the departure date, the less likely we
are to recover the costs by re-selling the Item at the website price. Our
cancellation charges therefore increase as the commencement date approaches.
If you have to cancel for a reason covered by your insurance policy, you
should be able to recover your cancellation charges. The charges are listed
below. When only some members cancel in a group, which has booked a holiday
together, the charge will be based on the price of their holiday only.
Please note a change of date is a cancellation.
Non payment of the final balance one month before the start date is regarded
as a cancellation and the charges below will apply. No reminder or statement
will be sent.
Notice of cancellation
The amount of cancellation charges applied depends on the number of days
prior to departure that we receive your cancellation instructions, as
highlighted below. The cancellation charges are levied as a % of the item
you are cancelling.
29 days or more 10% of the cost of items being cancelled.
28 days or less 100%.
IF WE CHANGE OR CANCEL YOUR HOLIDAY
We may have to make changes to your booking, or cancel it, after we accept
your booking. Most changes are minor and we will always tell you as soon as
possible before your arrival. Rarely we may need to make a Major Change. If
we do we will inform you as soon as possible. You must tell us within 3
working days if you wish to accept the change or cancel the booking with a
full refund. If we cancel your holiday before it starts, and it is not your
fault, or if you cancel because you decline a Major Change, you have the
following options:
1 Accept our offer of a replacement of lower quality (if available), and we
will refund the difference in cost;
2 Accept our offer of a replacement of equivalent or higher quality (if
available);
3 Ask for a refund of the money you have paid.
If you accept a Major Change, or if we cancel your holiday and you choose
options 1 or 2, we will, as a minimum, compensate you according to Scale A
below, in addition to any refund. If you choose option 3, we will, as a
minimum, compensate you according to Scale B. we will not pay compensation
when the change or cancellation is due to Force Majeure.
A Major Change involves significant change of resort (i.e. more than 5km),
change in you accommodation to a lower official rating, a change in the
dates of your accommodation.
The compensation that will be paid per room, if we notify you of the
cancellation of your booking, is dependent on the period of notification
given by us, prior to your departure.
0-7 days: Euro 50.00 per Room (Scale A) or Euro 25.00 per room (Scale B)
8-14 days: Euro 40.00 per room (Scale A) or Euro 20.00 per room (Scale B)
15-28 days: Euro 30.00 per room (Scale A) or Euro 15.00 per room (Scale B)
29-42 days: Euro 20.00 per room (Scale A) or Euro10.00 per room (Scale B)
43-56 days: Euro 10.00 per room (Scale A) or Euro 5.00 per room (Scale B)
More than 56 days: Euro 0.00 per room (Scale A) or Euro 0.00 per room (Scale
B)
If you have paid reduced rates for children, we will pay credit or
compensation on a pro-rata basis of the adult rate.
TERMINATION AND COMPENSATION
You and your party must behave reasonably whilst on holiday. We reserve the
right, at our reasonable discretion, to terminate the holidays of people who
indulge in serious misconduct. If we do so, we will have no further
responsibility or liability to you. If you or any member of your party
wilfully, recklessly or negligently damages any accommodation, property or
person, you agree to compensate us for any loss we may suffer, including
legal costs.
PERSONAL SAFETY
Take sensible precautions when you visit the areas featured on this website.
Do not walk in unlit areas at night and avoid wearing or carrying valuable
items. Respect flag systems on the beaches and the advice of our
representatives or local agents. Part of the fun of any holiday is
experiencing a different way of life. This may expose you to different
hygiene and safety standards than you are used to at home. The hotels and
apartments we use meet local health and safety standards. We work with
accommodation owners to raise standards.
FLIGHT/FERRY DETAILS
Even if we are not involved in making your flight/ferry arrangements we will
need these details to arrange your taxi's, car hire and to inform your
accommodation of your arrival time. It is important you keep us informed of
any changes.
CAR HIRE
No hidden extras to pay!
If you want to check out another beach or two, explore inland or visit other
towns in your destination you should book your car in advance We will
confirm your car hire details at the time of confirmation. We will require
full delivery details from you when you are making your booking. This will
include your resort and Accommodation and flight/ferry details if relevant.
You must inform us of any changes in advance.
WHAT'S INCLUDED IN THE PRICE?
* Unlimited kilometres
* Collision damage waiver
* Third party insurance
* Fire and theft waiver
* Local taxes
* Airport fees
* Free extras (subject to availability) as advertised on the website
What you have to pay for:
* Fuel
* Personal accident insurance (unless specified)
* Parking and traffic fines
* Special request items (unless advertised as free)
* Insurance excess if you make a claim
All costs are payable locally
Collision Damage Waiver/Loss Damage Waiver (CDW/LDW)
These sections of your insurance policy cover you for damage sustained in an
accident unless you deliberately cause damage, are under the influence of
drink or drugs, or use the vehicle in a prohibited way (e.g. for hire). In
addition, if you commit a driving offence or drive negligently, or the local
suppliers of the car decide that you are at fault, you may not receive a
replacement vehicle. Prices quoted are fully inclusive, although excess will
apply.
Theft Waiver (TW)
Reduces the renter's liability in the event of theft or damages caused due
to theft or attempted theft of the vehicle to an excess amount where
applicable. Negligence connected with the theft of the vehicle may lead to
the car Hire Company requiring the full amount for the cost of the vehicle.
IMPORTANT NOTE
Please check carefully the details of the insurance provided under your
contract with the Car Hire Company at your destination. It is not unusual
for 'third party' cover to exclude blood relatives and members of your
immediate family or members of the same home address who travel with you in
the vehicle. For peace of mind, we strongly recommend that you take out (in
advance) additional cover in respect of your spouse and any children or
close relatives who will be accompanying you in the vehicle.
WHAT'S NOT INCLUDED IN THE PRICE?
* Fuel
* Personal accident insurance (unless specified)
* Special request items (except items advertised as free)
* Parking and traffic fines
All costs are payable locally. Items paid locally may be subject to tax.
LOCAL DEPOSITS AND PETROL
Most car hire companies require the vehicle to be returned with the same
amount of fuel as when you received it.
MINIMUM/MAXIMUM AGE LIMITATIONS
In most destinations, the minimum no surcharge hiring age is between 21 and
65, but exceptions apply in some locations and there will be an additional
charge. Minimum age requirements on larger cars may be higher in some
locations. The maximum driver age may also vary.
ADDITIONAL DRIVERS
Charges may apply for additional drivers which will be payable locally.
PERIOD OF HIRE/DAILY RATE CALCULATION
Hire periods are calculated on a 24-hour basis. After collection of the car,
hire period extensions may apply and the car Hire Company may charge at the
local daily tariff for late returns.
HIRE CHARGE
Hire is charged on a daily rate according to the season. A rental that
crosses two seasons will be charged pro rata.
CHILD SEATS AND SPECIAL REQUESTS
Child seats, roof racks are available on request at the time of booking
(subject to availability). Roof racks may only be available only with
certain groups of cars. In many countries law requires child seats. If you
require a child seat we need to know the age and size of the child. There
may be a charge payable locally. Please note rear seat belts may not be
provided in all vehicles.
DELIVERY AND COLLECTION
This may be at the airport/ferry port, your Hotel or at the carhire office.
Charges may apply outside office hours even if late collection is caused by
a delay. If such charges apply you will be informed at the time of booking.
Deliveries cannot be made to private accommodation.
DRIVING AREAS
You are not permitted to take the vehicle outside the country of hire.
DRIVING LICENCE
Drivers must produce a full driving licence held for at least one year. If
you have a photocard licence, you must also produce the paper documents,
which accompany the photocard. Lantisworld must be advised of any
endorsements at the time of booking and reserves the right to refuse the
booking on this basis. All persons driving the vehicle must be in possession
of their driving licence at all times for inspection by local authorities.
No refunds will be given for rentals rejected if you don't have your licence
or you haven't disclosed endorsements.
CAR CAPACITY AND VEHICLE TYPE
All vehicles are insured for a maximum number of passengers. At the time of
booking, please ensure the car you book is suitable for the number of
passengers and your luggage requirements. For example Jeeps have very
limited luggage space and are unable to carry four passengers and luggage
from the Airport/Ferry Port. Roof racks may be booked with certain types of
car, but we do not supply ropes, ties, bungies etc, bring these with you. We
cannot accept liability if you booked the wrong type of vehicle for your
needs.
We are unable to guarantee a particular make or model of car. The car shown
on our website is for guidance only and may be substituted for a similar
alternative or upgraded vehicle.
PROVISION OF CARS
Suppliers can refuse a vehicle to anyone considered unfit or ineligible to
drive. In these circumstances we will not be responsible for the completion
of your travel arrangements, for any refund, compensation or any other costs
you may have to pay.
PLEASE REMEMBER TO TAKE YOUR DRIVING LICENCE!
TAXIS
When booking a taxi to meet a flight or ferry we require full Flight/Ferry
details and its arrival time. This will allow us to check for delays, you
must inform us of any changes in advance. We need to know your exact
destination, as your driver may not speak your language. When booking a taxi
to take you from your hotel, you must allow enough travelling time and check
in time for your flight or ferry, times must be given in 24-hour clock. You
are responsible for re confirming your flight times before departure.
An extra charge may be made for large items of luggage i.e. surfboards,
mountain bikes etc. We must be informed at the time of booking, as most
taxis do not carry roof racks. Each taxi carries a maximum of four
passengers, which includes children.
ACTIVITIES
We use specialist suppliers to provide our activities, with high standards
of quality and experience.
It is your responsibility to ensure that you have medical insurance, which
covers you and the members of your group for the activity in which you are
taking part. You must declare any pre existing medical conditions at the
time of booking. This will not necessarily prevent you from taking part.
For some activities (for example dingy charter, diving etc) you may be asked
for your abilities, experience and qualifications. You must answer honestly
and we have the right to cancel without compensation if you are judged by
our supplier to be incapable or unsafe to continue. Our supplier's decision
in these matters is final.
Some activities require a minimum number of participants to be viable and
for your enjoyment. In the event of numbers being too low we will try to
offer you a suitable alternative date. If this is not possible we will give
a full refund of the money paid for this activity.
FAILURE TO PROVIDE AN ACTIVITY
Should an activity be cancelled due to a mechanical or staff failure we will
try to offer you a suitable alternative. If it is not possible we will give
you a full refund of the money you have paid for this activity.
Safety is our primary concern. On rare occasions especially at the start or
end of the season it may be necessary to cancel an activity due to the
weather. This is at the absolute discretion of the supplier. We will attempt
to offer you a suitable alternative. You are advised to book activities
towards the start of your stay to allow the opportunity of a suitable
alternative as often a refund is not possible ifcaused by bad weather.
EQUIPMENT HIRE
Our suppliers offer a high standard and variety of equipment. If you are
dissatisfied with any equipment supplied you must tell the supplier
immediately so that you can be offered a suitable replacement. Naturally the
variety may be limited in high season when most of the equipment is in use.
Approximate exchange rate 1 Euro = 0.75 GBP
Questions about Villas and Hotels, Car Hire and
Taxis?
Telephone us direct or send an SMS text message:
LANTISWORLD
